Front Desk

So being a little bitter about trying to write a story on lodging’s 2013 outlook for our January issue without knowing the result of this fiscal cliff crisis probably isn’t going to draw any sympathy from you, right? If I’m tense about this piddly...

Like me, I’m sure you spent the weekend grieving over the lost souls taken in the Friday morning tragedy in Newtown, CT. Once the initial shock and disbelief passes, the next thoughts are usually more personal: How can I protect my children and...

Anthony Melchiorri has said one of the motivations for his “Hotel Impossible” TV show was to peel back the curtain on the lodging industry, to help bring the word “hotelier” into this country’s lexicon and make it a job people strive for. I...

There was a time just a few years ago when hotel chain executives would hold their collective breath waiting for the NAACP to release its then-annual report on diversity in the U.S. lodging industry. The report would routinely make headlines, as...

Ever since Holiday Inns founder Kemmons Wilson invented the family automobile vacation, the hotel industry has relied on the middle class for the bulk of its business. For decades, the core leisure customer for most hotels was the family of four...

I could be wrong, and a number of things must fall into place, but I think the hotel industry is on the cusp of another development spree. Of course, every major forecast for the business for the next couple of years puts new rooms supply growth...

At an Inside Cornell event simultaneous to the International Motel, Hotel and Restaurant Show earlier this week in New York City, Associate Professor Chris Anderson presented a study that confirmed, and then quantified, what many savvy hoteliers...