The firm is working on its client mobile app, texting capabilities and new account opening process, said Rich Steinmeier, head of business development.
With store closings piling up, retail landlords are finding it easier to agree reduced rents to keep tenants operating.
The declines in New York and Boston weighted on the national measure for rent of primary residence.
A new survey from NMHC and Kingsley Associates looks at what apartment renters want.
