Going to the mall may very well be one of America's national pastimes. The experience of browsing, buying or just hanging out is one all customers expect to be positive. Likewise for retailers and the shopping centers they inhabit...

Shopping centers often include tenants operating franchised businesses the publicknows and loves. Landlords understand the appeal of such franchises, since shoppers already have familiarity with them. For business purposes, such franchises are...

While attracting customers is key, keeping them entertained and creating an environment they will return to is every bit as important to the long-term success of a project. Toward that end, developers and architects should keep in mind three words...

Building Smarter Kiosks The Intelligent Kiosk Co. (IQK), Edina, Minn., has developed customer-friendly electronic kiosks that offer a range of services tailored to fit a company's needs. A research budget of $11 million has yielded a design that's...